İçeriğe geç
Our Services

Services

We provide insurance companies with end-to-end health insurance services, from pre-sales to after-sales.

Health Insurance Services

Policy Production Services

Post-sales service provided by TURASSIST Health Support Services Inc. involves entering new business/renewal/transition application forms into the system, policy issuance for completed application forms after payment and risk analysis processes, delivering the generated policy set to the insured through relevant channels. TURASSIST Health Support Services Inc. evaluates change requests received after production, makes the relevant changes through endorsements, and delivers the endorsements.

Risk Analysis Processes (UW)

The Risk Analysis process will be carried out by TURASSIST Health Support Services Inc. in accordance with the Health Insurance Special and General Conditions, Risk Acceptance criteria, quality procedures, and determined processes and workflows. Within the Risk Analysis process, it includes Risk Acceptance Processes for Individual Policy Applications, Risk Acceptance Processes for Group Policy Applications, Renewal Risk Acceptance Processes for Individual Policies, Cost studies for renewal of Group Policies, Guarantee studies for renewal of Group Policies, 2nd risk analysis processes (2.UW) in case of non-disclosure.

Managed Care Institution Management

TURASSIST Health Support Services Inc., aiming to be one of the most reliable and leading organizations in the health insurance sector, is committed to being a solution partner to insurance companies at any time with its pre-sales services and innovations as well as post-sales services. To serve policyholders better, we create various networks of contracted institutions that differ by product. The goal is to shorten the post-production process, which causes time loss and increases costs for policyholders, and to ensure customer satisfaction. In line with this goal, TURASSIST Health Support Services Inc. contacts institutions providing contracted services and creates networks with Contracted Healthcare Institutions and Contracted Doctors that comply with the company's criteria.

24/7 Provision Services

It is the service provided by TURASSIST Health Support Services Inc. for the evaluation of insured reimbursements from contracted healthcare institutions in accordance with the policy's special and general conditions. In non-mandatory provision transactions of contracted institutions, for approved reimbursement expenses within the framework of policy-specific and general terms, the insured is required to complete the transaction by only taking the co-payment. Inpatient Treatment Benefit provisions cover hospitalizations, both medical and/or surgical, emergency health care expenses that may cause vital danger to the insured, and provisions covering minor interventions. Provision for inpatient treatments is mandatory. Outpatient Treatment benefit provisions cover expenses such as doctor examination, analysis - X-ray, prescription drugs, modern diagnostic methods, and physiotherapy.

File Tracking and Investigation Services

It includes research services conducted by TURASSIST Health Support Services Inc. to prevent misuse in health insurance, such as long-term unnecessary hospitalizations or hospitalizations longer than expected, by tracking cases and files.

Expert Opinion Evaluation Services

When a second expert opinion is desired in the diagnosis and treatment of the disease, TURASSIST Health Support Services Inc. obtains expert opinions on the diagnosis and treatment of the disease from physicians who have completed their academic careers in their fields. Medical errors are more likely than predicted. The early detection of situations such as misdiagnosis and treatment, delayed diagnosis, deficiencies in surgical procedures, failure to perform necessary tests, incorrect drug treatments, etc., through expert opinions helps prevent such situations from occurring.

Let's work together on your project

Contact our team for product and service design tailored to your insurance company.

Get in Touch