Our Business Continuity Policy

The management of affiliated institution operations for insurance companies, product development, policy and claims activities, and information technology activities to protect information assets encompasses the security measures utilized.

Our Business Continuity Policy aims to:

Ensure secure access to its and stakeholders' information assets
Consistently and punctually provide services that meet customers' needs and expectations at the highest level without interruption, both currently and in the future
Assess and manage the risks related to its and stakeholders' business continuity
Ensure business continuity in all processes, ensuring that any potential interruptions are not felt by customers or other parties
Always maintain a stance of honesty, respect, helpfulness, and problem-solving towards its customers
Fulfill requirements arising from national, international, or sectoral regulations, legal and regulatory obligations, agreements, and corporate responsibilities towards internal and external stakeholders concerning business continuity
Reduce the impact of information security threats on business/service continuity and ensure the continuity and sustainability of operations
Commit to maintaining and improving the level of business continuity with the established control infrastructure.